Return & Exchange Policy

At Sajna.pk, we currently offer Exchange Only (No Refund Policy).

1. Exchange Eligibility

You may request an exchange if:

• The item is damaged, defective, or incorrect
• The size is not suitable

2. Conditions for Exchange

• Request must be made within 7 days of delivery
• Product must be unused and in original condition
• Original packaging, tags, and invoice must be included

3. Non-Exchangeable Items

• Used or damaged products (by customer)
• Items without original packaging

4. Exchange Process

1. Contact us via WhatsApp: +92 300 8249515
2. Provide order details and issue
3. Our team will guide you through the process

5. Shipping Cost for Exchange

• Customers are responsible for courier charges unless the item is defective

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